Cancellation Policy

We understand that plans can change. If you need to cancel your booking, please refer to the following guidelines:

• Cancellations can be made at any time before the scheduled departure, subject to the cancellation terms of the service provider.
• Cancellation Fees: A cancellation fee may be applied depending on the timing of the cancellation. Fees vary by the type of service and the time of cancellation, as outlined in the booking terms.
• Refunds: Refunds, if eligible, will be processed to the original payment method after the deduction of any applicable cancellation fees. The amount and time for refund depend on the service provider's policy.

iTour Credits / iTourCash

• If the booking was made using iTour Credits or iTourCash, these will be reversed upon cancellation.
• iTour Credits / iTourCash are non-refundable and cannot be redeemed for cash.

Non-Refundable Bookings

• Some bookings or services may be non-refundable, as specified at the time of booking.

Finalized Amendments to Bookings

• If you wish to amend your booking, please contact us as soon as possible. Amendments may be subject to additional charges.

For any queries regarding cancellations or to initiate the process, please contact our customer support team.